KANSAS CITY, Mo. — KC Water's phone and online bill payment platform is back up and running after the city's computer systems faced an outage earlier this month.
The outage on May 5 impacted functions on the city's website, preventing the Water Department from accepting online payments and temporarily closing Municipal Court.
City officials announced shortly before 9 a.m. Friday that internet and phone payments are accessible once again.
The city announced that a system failure impacted the city's computer systems on May 5. City officials have worked to restore services since then.
All KC Water customers will have a "grace period" for payments due on or between May 4-31.
Customers may still use in-person, drop-off and mail options.
Anyone with questions about their bill can call 816-513-1313.
