LENEXA, Kan. — The current weather conditions in the Kansas City metro mean it's all-hands-on-deck at local tow truck companies.
Kaileigh Kupchin, office manager at Santa Fe Tow Service in Lenexa, said the company received nearly 300 calls for service by midday Monday.
"We have been crazy busy; this is definitely the busiest day for the season so far," Kupchin said. "I don't think anybody was really expecting such cold temperatures."
Kupchin said the calls started coming in over the weekend. She expects them to continue as the cold temperatures persist over the next week.
"The weather's not going anywhere so we're all just anticipating to be busy and take care of the customers, take care of ourselves, get rest when possible, stay warm," Kupchin said.
Drivers are on high alert for dangerous situations while working.
"Our drivers have their heads on a swivel and are constantly watching their backs, trying to stay as safe as possible, be as quick as possible, get off the road, get the customer off the road," Kupchin said. "It's not a safe place to be."
She said the company asks other drivers to slow down and give tow trucks plenty of space and to try to move over and give them the whole lane if possible. Drivers also should stay in their vehicle while waiting for assistance.
