LEE'S SUMMIT, Mo. — Whether it’s a code violation, a broken streetlight or a pothole, there’s now an app for that in Lee's Summit, Missouri.
This year, the city launched the LS Connect app. It lets users see events, bills, job openings, and most importantly users can submit issues like potholes or graffiti.
Sarah Shore in the city's public works department said the app is designed to skip a few internal steps to get the problem resolved faster than the traditional method of calling a customer service representative.
The app allows you to take a picture of the issue and submit an exact location directly to a supervisor in the public works department.
"A picture actually helps us because it lets us see what the issue is. We don't have to send a supervisor out to look at that. If we can see it, that can actually save us some time," Shore said.
The app is available for free in the Apple App and Google Play stores. It also has an online version accessible through a computer.
Lee's Summit is the first city on the Missouri side of the metro to use this model. Olathe and Shawnee have similar concepts designed by SeeClickFix in Kansas.
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